Terms and Conditions

2. Description of Service

WaJust provides cloud-based Software-as-a-Service (SaaS) tools allowing business merchants to connect multiple WhatsApp accounts, broadcast marketing announcements to consented contact lists with anti-spam throttle delays, manage incoming CRM conversations, and automate responses using AI and keyword bots.

3. User Registration & Account Obligations

• You must be at least 18 years of age or legally recognized business entity to subscribe.
• You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
• You agree to provide true, accurate, current, and complete registration and billing information.

4. Acceptable Use & Anti-Spam Policy

WaJust strictly enforces an anti-spam policy. As a subscriber, you represent and warrant that:

• All recipient phone numbers targeted in your broadcast campaigns have given prior express opt-in consent to receive communications from your business.
• You will strictly respect recipient opt-out requests immediately.
• You will NOT use the platform to transmit unlawful, defamatory, harassing, sexually explicit, abusive, fraudulent, or threatening messages, or conduct financial scams or phishing schemes.
• You acknowledge that abusive broadcast behavior or recipient complaints may lead WhatsApp to restrict or ban your phone number. WaJust provides human-delay throttles (3–4s) and line switching to mitigate risk, but assumes no liability for WhatsApp number restrictions caused by spamming.

Violation of this policy will result in immediate termination of your workspace without eligibility for a refund.

5. Pricing, Billing & Razorpay Payments

Access to premium features, line quotas, and broadcast capabilities is provided through tiered subscription plans displayed transparently on our Website (e.g., Starter, Growth Agency, Enterprise Fleet) priced in Indian Rupees (INR ₹).

• Payment Gateway: All payments are processed through Razorpay. You agree to comply with Razorpay’s terms when completing transactions.
• Immediate Activation: Upon successful transaction authorization, your plan unlocks digitally and immediately in your workspace.
• Taxes: All fees are exclusive of applicable Indian goods and services taxes (GST), which will be charged and itemized where required by law.
• Price Modifications: We reserve the right to revise our subscription pricing at any time. Any price changes will not affect active billing cycles already paid.

6. Cancellation & Refund Terms

Subscriptions can be cancelled at any time through your dashboard or by notifying support. For complete terms regarding eligibility, 7-day money-back window, and the 5–7 day banking refund turnaround, please read our dedicated Cancellation & Refund Policy.

7. Limitation of Liability & Disclaimers

WaJust is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied.

In no event shall WaJust, its directors, developers, or operators be liable for any indirect, incidental, punitive, or consequential damages, including loss of business profits, data corruption, or WhatsApp number suspensions resulting from third-party enforcement actions taken by Meta or WhatsApp.

8. Governing Law & Jurisdiction

These Terms shall be governed by, construed, and enforced exclusively in accordance with the laws of the Republic of India. Any disputes arising under or in connection with these Terms or use of wajust.com shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.

9. Contact & Legal Notices

For queries or notices regarding these Terms, contact our legal team at support@wajust.com or visit our Contact Us page.